Business Management
2102 whitepapers and resources
Business Management - White papers related to Business Management
Essential safety considerations for essential workers
While non-essential businesses are closing or significantly reducing activities to keep more people at home, essential businesses look for ways to keep their workers safe and healthy. This article highlights the challenges of the current operating environment for essential businesses.
Are customer communications getting SMARTer?
Smart Communications conducted research to understand what matters most to consumers when it comes to the communications they are receiving from financial services and insurance companies. This report sheds light on the research findings and how companies can deliver on customer experience.
Are technology upgrades holding insurers back?
The insurance technology landscape is developing rapidly. Based on research conducted by Duck Creek Technologies, this report focuses on the current technology challenges facing European insurance businesses and the impact of technology upgrades on day-to-day business activities.
Responding to Covid-19 in insurance operations: Four key stages to accelerate recovery as the "future of work" is redefined
The insurance industry is experiencing seismic shifts in day-to-day operations stemming from Covid-19, but early signs of longer-term trends are also starting to emerge. Based on questions from insurers, this paper focuses on four key stages to accelerate recovery as the future of work is redefined.
How managed digital business service can assist in transforming the insurance of the future
This whitepaper sheds light on the factors shaping the insurance ecosystem of the future and how incumbent insurers can leverage a managed digital business service to achieve a competitive advantage and long term growth, whilst also becoming more customer centric.
Three steps incumbent insurers can take to remain relevant to customers
This whitepaper focuses on how companies can achieve success in 2020 by making customer conversations SMARTer in order to improve customer retention. The paper also looks at the emergence of InsurTechs and three steps incumbent insurers can take to remain relevant to customers.
Building economic resilience for your business
Faced with various challenges, global organisations are operating in a world of immense unpredictability which has only been exacerbated by the Coronavirus pandemic. This content focuses on the five traits that can help companies survive in uncertain times and thrive in the future.
Keep on moving: Managing cargo risk during the Covid-19 outbreak
Every element of the supply chain is affected by the restrictions in movement of people and goods imposed to try to halt the spread of Covid-19. Produced by AXA XL, this article highlights the implications for marine cargo and how businesses can manage the various risks presented.
Three common ingredients: Product development opportunities & challenges
Aligning people, systems, and channels within an organisation to execute on a product strategy is no easy feat. This white paper focuses on three ingredients that lie at the heart of great product stories and their relevance to the insurance industry.
The G word: Why governance is critical to scaling up automation within financial services
Strategy leaders within financial services recently cited governance as the most significant success factor in successfully rolling out their early automation programs. Download this e-book to find out how to use governance to ensure a successful automation initiative.