Strategy
1141 whitepapers and resources
Strategy
UK trend watch: Artificial intelligence will drive more relevant motor insurance
Read this blog to find out about the pioneer UK motor insurer using advanced technology to provide fairer premiums and better customer experiences for drivers.
Don’t be resigned to the Great Resignation
In this article, Allianz’s Julie Harrison explains why insurance employers must recognise why people are leaving firms in order to attract and retain talent.
Breaking barriers in insurance with intelligent automation
In this research paper, six insurance providers share insights into how they are using automation in their operations and how the technology can create the most value across their organisations. Topics covered include the specific benefits of automation and blending a digital workforce with humans.
How do insurers – from the hottest insurtechs to the enterprise players level up?
In this webinar, an expert panel discuss the forces which are reshaping the insurance industry, how insurers/insurtechs can use emerging technologies to ‘level up’ and the opportunities for insurers/insurtechs to partner together to drive growth.
The data-powered insurer: Unlocking the data premium at speed and scale
Data is a mainstay for insurance organisations, but becoming data-powered is easier said than done and competition from insurtechs is on the rise. This report focuses on the concrete steps insurance organisations can take today to transform into data-powered enterprises and drive profitable growth.
Analysis: Dual pricing
This article investigates what changes the industry has seen following January’s dual pricing reforms and if insurers are following the right path on price walking.
Global consumer insurance insights survey: Three questions with Research in Finance’s Karen Scott
In this blog, Karen Scott, head of insight at market research and consultancy firm Research in Finance, reflects on the critical need to listen to consumers, and highlights the results of the Global consumer insurance insights survey that surprised her the most.
Five reasons why insurers should modernise their claim payment process
This eBook focuses on five reasons why digitising and modernising claim payments should be a central focus for any UK insurance organisation that wishes to stay ahead of the curve.
Unlocking the power of alternative distribution
Embedded insurance offers tremendous potential. So, how can insurers leverage it and be positioned for success? This blog briefly outlines how insurers can unlock the power of alternative distribution.
Price matters but customers deserve more
The price walking ban represents a turning point for the insurance industry. In this article, Vincent Belloc, vice president at PayPal UK discusses the opportunity for insurers to build customer loyalty and competitive advantage through a relentless focus on customer experience.