Planning
164 whitepapers and resources
Planning
Attracting and retaining talent to overcome the skills gap in insurance
Talent retention and the skills gap have long remained a challenge in the insurance industry. In this video, an expert panel discuss how the insurance industry can become more appealing to talented millennials and the skills which are required for the modern workforce.
Driving change in insurance and rebuilding trust with the market
Insurance has been on the cusp of major change for a number of years. In this video, an expert panel discuss the key factors pushing companies to adopt change, how technology underpins the major cultural shifts in insurance and how the industry can rebuild trust with the market.
Blog: Coronavirus, where are we now?
In this blog, Martino Scheepens, Customer Success Manager at FRISS, sheds light on monthly claims trends since March and why fraud will be increasingly seen as a way out for desperate people and businesses as a result of the pandemic.
Webinar: Key challenges of reconciling insurer statements
The insurance industry is under pressure to achieve greater efficiencies and implement automated reconciliation processes. This webinar discusses the difficulties in operating manual excel reconciliations and why many insurers are prioritising automated solutions for critical business processes.
Enabling the four stages of Covid-19 recovery with automation
As the insurance industry continues to tackle day-to-day operational challenges associated with Covid-19, some longer-term trends are starting to emerge. This webinar focuses on EXL's four stages of Covid-19 response and how automation will play a beneficial role in the “Future of Work”.
Expert view: Getting employees back to work safely and legally
Getting staff to come back into work prompts a host of legal questions. This content features a link to a guidance document which reviews the government’s guidance on reopening workplaces in relation to the complex health and safety obligations employers are faced with.
Crisis management imperatives: More aware, better prepared, ready to respond
In this article, Carrie Huang, an Underwriting Manager with AXA XL’s Crisis Management team for Asia, explains why resilience is the fundamental imperative for companies today, and outlines how firms can become more aware, better prepared, and ready to respond to adversity.
Premium Finance Week: Supporting clients with payment services
Brokers have a key role to play in helping clients spread the cost of their insurance, especially as the impact of the Covid-19 lockdown has been stark for many businesses. This article focuses on how brokers can use technology (specifically payment services) to help and support their clients.
Covid-19: How to reduce the risk of employers' liability claims
As the UK gradually moves towards the 'new normal' and necessary changes are made to working practices, business owners will have in mind the risk of claims if employees develop Covid-19. This content highlights how businesses can mitigate the risk of employers' liability claims.
Flexible furlough scheme: The next phase of the Coronavirus Job Retention Scheme
Since 1st July, it has been possible for employees to move to a flexible furloughing arrangement in which they can work under any part-time arrangement and be paid their normal wage for working hours. This article outlines the salient points of the next phase of the Coronavirus Job Retention Scheme.