Business Management
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Business Management - White papers related to Business Management
How to manage the most common motor insurance claims complaints using intelligent automation
This blog sheds light on some of the common motor insurance complaints identified by the Financial Ombudsman along with how intelligent automation can help motor insurers to transform customer experience.
An insurance policy to help protect the planet
It’s easy to believe motor insurance, equals emissions, equals one of the bad guys when it comes to protecting our planet. Yet scratch beneath the surface and there are considerable and long-lasting developments happening to address this perception. Read this blog to find out more.
How to meet your customers' insurance expectations now: Beat Elon Musk at his own game
Elon Musk has sent shockwaves across the industry, launching direct motor insurance for Tesla customers. If the insurance industry doesn’t start changing now, Tesla’s move will have a number of consequences. Download this content to find out why now is the time to embrace usage-based insurance.
Webinar - FinTech meets InsurTech: An unprecedented alliance in SME financial services
For the first time ever, insurance companies and banks will be able to empower their SME customers by providing them with an added-value joint proposition. Watch this webinar to find out how insurance companies can partner with banks to provide products that meet the priorities of SMEs.
ESG Exchange Supplement 2022
Today ESG is a powerful tool in the insurance industry, presenting both risks and opportunities for businesses. This collection of articles made up Insurance Post’s ESG Exchange 2022 which featured free-to-access webinars, blogs and interviews.
Process mining in insurance
Many insurers are still at the beginning of their automation journey, and the concept of wide scale, digital transformation can be daunting. One place that insurers are choosing to begin is with process mining. This blog focuses on how insurers can accelerate automation with process intelligence.
Data culture: The insurance imperative for growth and resilience
The challenges facing the insurance industry have accelerated a shift in customer expectations for digital-first, streamlined and personalised relationships. This content highlights how creating a strong data culture can enable insurers to improve decision making and enhance the customer experience.
What insurance support do smaller brokers need?
Among the hubbub of Broker Expo, AXA Insurance and a selected panel of broker representatives gathered to discuss what smaller brokers are looking for in terms of insurance support within the industry. This article outlines four themes that emerged from the discussion.
Going for gold: Why automated reconciliations are crucial for firms trying to reach first place
The 2022 Winter Olympics has brought to the fore another batch of sporting superstars all trying to reach the podium. So, what can the insurance industry learn about going for gold? This content highlights why automated reconciliations are crucial for firms trying to reach first place.
How low-code solutions are helping insurers beat their competitors
In a fast moving world, low-code development platforms can help insurers to develop new product offerings as fast as possible. This blog sheds light on the capabilities, benefits and the ideal uses for this modern development solution within the insurance industry.