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Can an AI-generated statement be defamatory?
Artificial intelligence (AI) can generate content with speed, authenticity (or at least the appearance of it) and a flair for headline-writing that can rival some of the nation’s red tops. This blog sheds light on whether an AI-generated statement can be defamatory.
How to deliver intelligent connected insurance experiences: Six success stories
Strong processes are at the heart of innovative and competitive insurance companies. Comprising six success stories, this content sheds light on how leading insurers are using Appian to automate underwriting, streamline claims, modernise customer experiences, and transform workflows.
Home truths
While a government consultation on the regulation of social housing is drawing to a close, cavity wall insulation claims have also hit the headlines as hundreds of homeowners may face legal bills because their cases were not properly insured. This blog outlines the implications for firms.
Podcast: What to expect from the FCA in 2024
Insurers should brace themselves for the FCA kicking the tires of how well providers and brokers are adhering to Consumer Duty requirements in 2024. Listen to this podcast to find out what to expect from the FCA in 2024.
Blog: Private equity investment – what’s in it for insurance brokers?
There are compelling reasons to consider private equity funding, both in good times and in the current testing climate. This article outlines why brokers should ignore PE’s bad press to understand its benefits.
How insurers are tentatively embracing AI
You don’t have to scratch too far beneath the surface to uncover how AI is already transforming the way the industry functions today. This article explores how insurers are using generative AI, while recognising the risks and preparing for the incoming regulation for this type of technology.
Generative AI regulation
It is no longer a question of whether generative AI will change the world, but how. This content highlights why the business community should take on the responsibility for helping develop appropriate guardrails and inputs on regulations to govern these technologies.
Why claims don’t get better with age
Some things get better with time – fine wine, cheese, whiskey – but not vehicle claims. In this article, Bill Brower, vice president of industry relations at Solera, explains why touchless claims could prevent the collateral damage caused by a claim failing to be quickly attended to.
Blog: Ensuring insurance broker business resilience in times of crisis
Taking a proactive approach to disaster preparedness can reduce stress and ensure that brokers recover quicker should adversity strike. In this article, Adam Tier, head of underwriting at Ansvar Insurance, outlines the steps intermediaries can take to improve their resilience.
Three misconceptions about hybrid working and IT equipment coverage
Undoubtedly hybrid working has revolutionised the way we work, but it may also be a catalyst for new potential risk exposures. This article considers three misconceptions about computer insurance in relation to hybrid working, and how brokers can ensure their clients have appropriate cover in place.