People Management
321 whitepapers and resources
People Management
Show vulnerable clients that insurers care
As the cost-of-living crisis takes its toll on consumers, Covéa’s Vicki Heslop discusses why the insurance industry must be able to signpost how it can help before a crisis point is reached.
Six top tips on how to manage stress this winter
With the cost of living rising at its fastest rate for 41 years, this is going to be a tough winter for many people. ARAG’s partners at Vita Health Group have put together some top tips on how to manage your wellbeing this winter.
SME perspectives: Navigating change management within the SIU
Introducing AI to an insurer’s SIU may seem like an easy sell – investigators need to do less work to find more fraud – but this underestimates the potential drawbacks. This blog highlights why up to 85% of AI implementations fail and why change management holds the key to a successful deployment.
All on board – firms must tackle representation
The FCA requires listed firms to report on, and disclose, targets on how well represented women and ethnic minorities are on boards and executive management teams. This article investigates if the regulator has been too light-touch on this important issue of underrepresentation.
Why selling isn’t the only option for insurance brokers
Many insurance brokers are currently thinking seriously about their broking business and the future. This article considers the options for brokers who want change but don’t wish to offload their business.
Stress awareness; spotting the signs
Stress and feeling under pressure can be a normal part of life. Becoming overwhelmed by stress however is not, and stress can often lead to physical or mental health symptoms worsening. ARAG’s partners at Vita Health Group have put together some information on how to spot the signs of stress.
Suicide prevention; spotting the signs in yourself and others
September marked National Suicide Prevention Month, an important time to raise awareness about those who lose their lives by suicide. ARAG’s partners at Vita Health Group have put together some information on how you might spot the signs in yourselves or others as well as several helpful resources.
Quality sleep, sound mind, happy world
Healthy sleeping patterns contribute massively to your general sense of wellbeing. Find out about some of the biggest myths about sleep in this guide, produced by ARAG and Vita Health Group.
World Life and Health Insurance Report - Key highlights
Wellness-centric strategies can strengthen customer relationships and spark new growth for life and health insurance providers. This content provides six key highlights from Capgemini’s latest research including policyholder preferences and the importance of personalised wellness solutions.
Diversity and inclusion - how a difference can be made
In this article, Ardonagh Advisory lead Rob Worrell shares his view on how the biggest demographic in broking – middle-aged white men – can support the diversity & inclusion agenda.