Intermediary and Broker support
951 whitepapers and resources
Intermediary and Broker support
Broker training survey report
Brokerages of all sizes can reap the benefits of staff training. Based on the results of a recent Broker Training Survey, this report sheds light on how staff training, alongside improved employee benefits and wellbeing, can lead to a happier workforce, greater staff retention and business growth.
In-depth: The data revolution
Data is transforming how insurance brokers conduct business. This in-depth investigates how data is reshaping the commercial lines market, why information is vital for convincing providers to back a scheme, and how brokers can apply data enrichment and verification to the SME market.
Six incentives to motivate insurance agents
To help you start inspiring your employees to take their performance to the next level, this blog provides six insurance agent incentive ideas, and some tips to help make implementing these measures as seamless as possible.
How insurers adapt to new insurance distribution channels
Digital tools have become the key to success for nearly all insurers and are more critical than ever for effective distribution. This blog focuses on the state of insurance distribution channels today, the emergence of digital solutions and how insurers can succeed with distribution channels.
What should motor brokers be looking for in an accident repair partner?
In this video, Pete Thompson, director of product at Activate Group talks to Insurance Age about why motor brokers should be considering working with an accident repair business. Watch this video to find out more about the benefits for brokers and their motor customers.
Rebuilding trust among SMEs using open banking
Open banking has forced banks to find new ways to engage with their customers and partners. Could it also be the key to rebuilding trust between insurers, brokers and SMEs in the post-pandemic world too? Download this spotlight to find out more.
Learn how ERGO uses automation to manage regulatory requirements
In this Blue Prism customer story, ERGO Insurance reveals how they are saving over 2,000 hours per month on meeting regulatory deadlines for contract transfers when customers switch between brokers.
Video: Making data access easy
The insurance industry is swimming in data. But what good is this valuable data if you cannot access it and use the insights it can give you to serve your customers. Watch this video to learn how Applied is making data access easy.
Video: Simplifying the user experience
Consumers of all things, including insurance, demand simple user experiences in all they do. Watch this video to discover how at Applied we are simplifying users’ experiences with both your staff and customers in mind.
The hidden risks of being poor: The poverty premium in insurance
This report from the Institute and Faculty of Actuaries and Fair By Design details how those who need insurance the most are often priced out or left out, leaving them unable to access the protection insurance provides.