IT Planning
363 whitepapers and resources
IT Planning and Management
Webinar: Has the promise of digital actually delivered better outcomes for insurance customers?
Beyond the hype surrounding digitalisation, has much changed in insurance over the past few years? In this webinar, our expert panel discuss the extent to which ‘positive rhetoric’ is translating into better outcomes for insurers and their customers.
Power of attorney: How law firms can strengthen their cyber security
Cybercrime is becoming a costly reality for law firms with 62% of all law firms in the UK experiencing a cyber security incident in 2017. This whitepaper sheds light on the appeal of law firms to cyber criminals and the steps law firms can take to strengthen their cyber security.
Cyber endorsements: The why and how of cyber protection
Many small and mid-sized businesses are not adequately protected against a cyber breach or attack. This article highlights how cyber endorsements are an affordable option that allows smaller businesses to protect themselves against the cost of a cyber attack.
The journey to GDPR compliance
With GDPR now in full effect, business must lay out a clear plan to progress from their current privacy level to the desired compliance level, a task requiring immediate attention. This guide focuses on the next steps businesses can take to ensure compliance and good data practices in the long run.
Applied Systems' Digital Broker Survey: Time for brokers to leverage the power of data analytics
How can brokers make use of the vast quantities of data available to them to drive growth and improve their offerings and service for clients? Rachel Gordon investigates.
Moving beyond the RPA pilot stage: How P&C insurers can operationalise automation
A recent survey showed that 80% of P&C insurers are piloting or scaling RPA programs, yet many are struggling to achieve full-scale adoption of RPA. This paper provides advice to insurers on how to operationalise RPA and capitalise on the ability of automation to improve business operations.
Digital transformation: Bridging the gap between expectations and outcomes
Digital transformation is front and center for all of our customers today, but the promise of digital has yet to be achieved. To find out more about what’s behind the gap between expectations and outcomes, EXL partnered with Harvard Business Review Analytic Services to survey over 800 executives.
Video: Zurich transforms its global finance and accounting operations
In this video, Steve Birks, head of shared service delivery and Haug Scharnowski, head of finance operations talk about how EXL is leveraging its insurance and finance & accounting expertise to help Zurich transform its global finance and accounting operations.
A BIBA brokers' guide to security measures in today's world
In this BIBA guide, our third for 2018, we look at what needs to be kept in mind when developing security measures to defend a business's assets against both new and traditional threats, using tried-and-tested methods in combination with emerging technology.
Infographic: GDPR - What are your rights as an insurance consumer?
This infographic provides an overview of insurance consumers’ main rights under the General Data Protection Regulation (GDPR), which applied from 25 May 2018.