IT Planning

363 whitepapers and resources

IT Planning and Management

Pet insurance: The state of the market in 2019

Post held a roundtable, in association with Aquarium Software, to examine the state of the UK pet insurance market, touching on issues from consumer education and pricing, to how data and technology may revolutionise the market. Download this content for a summary of the discussion.

Five levels of digital disruption in insurance

Digital trends are dissolving the traditional boundaries and the long-held competitive advantages of insurance companies. Produced by EXL, this whitepaper focuses on five levels of disruption that will affect the insurance market and force insurance carriers to redesign their business models.

The need for insurance-centric CRM

This article focuses on the launch of Guidewire’s first P&C insurance customer relationship management applications for Salesforce Financial Services Cloud. The article explores the use of CRM in the P&C market and the implications for customer experience.

Underwriting is changing, but it's here to stay

Underwriting technology isn’t replacing underwriters; it’s giving them breathing room to provide maximum value. This article looks at three ways technology can help underwriters by automating tasks and making it easy for them to access the people and data required to assess complex risks.