Digital transformation
367 whitepapers and resources
Connected consumer report 2017
While the nirvana for organisations is being able to deliver a fully-connected and highly-personal experience to consumers, the current reality is somewhat different. This report highlights a number of best practices and barriers to consider when connecting your customer experience.
Webinar: Insurance personalisation - Turning rhetoric into action
Personalisation has become one of the most frequently mentioned insurance ‘buzzwords’. Post in association with Salesforce recently hosted an interactive webinar to discuss whether the industry can match rhetoric with action by providing policyholders with a more personalised service.
Commercial property insurance: Future challenges, priorities and trends
UK commercial property insurers are facing a complex mix of challenges in an uncertain political and economic climate. This report explores the key priorities and challenges, as well as the top trends facing the UK commercial property insurance industry today.
UK motor insurance insights: Managing the challenges of digital risk
This report sheds light on the results of a Lexis Nexis research study examining current views of UK personal lines motor insurers across a wide range of issues. The report uncovers motor insurers’ views on the opportunities, risks and challenges presented by digitisation.
Defining a digital strategy: How UK insurers are digitised today infographic
The UK insurance market needs to adopt digitised and more efficient underwriting capabilities or risk losing out to new, more automated players, according to a study by LexisNexis Risk Solutions.
How insurers can prepare for the digital revolution
Successful insurers are reimagining their business models, transforming business processes, and enabling their workforce to deliver new customer value and live outcomes in the digital economy. This paper explores the emerging trends and answers fundamental questions about the future of insurance.
Defining your digital strategy in a disruptive world
LexisNexis Risk Solutions recently conducted a study that explores personal lines insurers’ insights, attitudes and perceptions of digitisation.
Roundtable: Digital is an attitude
With digital innovation being such a buzz word, Post tried to define the concept over breakfast one Thursday morning in the City of London; 12 chief technology officers and heads of IT took up the challenge. This article provides a short summary of the discussion.
Blog: Empowering customers through digitisation
Insurtech has arrived. There are daily headlines speculating how the technological revolution will impact the insurance industry and there’s no question that it will. This blog post looks at the impact of digitisation for the consumer.
Roundtable: How will brokers stay ahead in business?
At a time when regulation and taxes are weighing heavily on their operations, brokers find they have to adapt to the digital age. At a Post roundtable, in association with SSP, they discussed how they can leverage new technologies to better serve their customers and thus stay relevant.