Duck Creek Technologies
We are Duck Creek.
We give insurers a genuine path to the future with advanced technology grounded in decades of industry expertise, responsive to the unique challenges of each insurer, and shaped by the day-to-day of human behaviour.
We believe that technology should empower ingenuity, rather than replace it. Our solutions are inspired by scenarios, not screens, to accommodate variability and make room for creativity. We strive for outcomes that are immediately felt and need little explanation – where highly-customised environments flow seamlessly into how you think and work, and deep technical complexity is experienced as a moment of radical simplicity.
We are sustained by a persistent curiosity that isn’t afraid to challenge the norms of this industry – that believes the version for tomorrow needs not be tied to the legacy of today – and it is our job to get you there a little sooner.
We are in the business of technology, but we also know that technology is a means to a bigger, more hopeful purpose – to incubate the ideas that will make insurers faster, smarter and stronger; to enable people to realise their full potential; and to insurer the possible, today and tomorrow.
All content by Duck Creek Technologies
Blog: Maintaining London's position as the centre for global insurance
As part of the keynote debate, 'Maintaining London’s position as the centre for global insurance', an expert panel looked at how technology could shape the sector. This blog highlights some of the key points raised during the discussion and how the industry can build an evergreen future.
Distribution management: Empowering the agent of the future
Insurance carriers need to be able to enable and manage their agents to be extensions of their sales teams. In this webinar, an expert panel discuss what modern strategies and tools carriers can leverage to help empower the agent of the future and enable stronger relationships with them.
Top three signs your reinsurance management system needs modernising today
Reinsurance administration is essential to maximising the benefits of reinsurance and ensuring confidence in the solvency of the business. This blog highlights three indicators that your reinsurance operations are struggling with inefficiencies and what an effective reinsurance operation looks like.
Top tips: How data management & data modelling can benefit insurance processes
An insurer can only act on their most valuable asset - data - if it is stored, organised and managed properly. This blog provides some top tips about transitioning to a more robust data management system and the benefits insurers can expect from cloud-based data modelling platforms.
London market modernisation: Opportunity from necessity
As the Future at Lloyd’s initiative scales back and individual organisations pause transformation programmes to focus on coping with the Covid crisis, what are the strategic challenges and opportunities facing the London market? View this webinar to find out more.
12 insurance ecosystem FAQs & a guide to future-readying your business
Property & casualty (P&C) carriers need to deliver more data, services, and capabilities to support and enhance their processing and decision-making. Read this blog to find out how an ecosystem of connected partners makes this possible in entirely new ways.
RPA in insurance: How new automation technology is transforming the industry
Insurance automation is transforming the industry, but some companies are taking automation a step further by utilising robotic process automation. This blog highlights how RPA can be applied to insurance work tasks, how RPA differs from traditional automation and six benefits of RPA in insurance.
Insurance customer experience: Meeting the expectations of today’s consumer
Customer experience and satisfaction are critical in insurance, but many in the industry are still in the early adoption stage of digital transformation. This blog focuses on the steps that insurance providers can take to accelerate the shift towards achieving a customer-centric approach.
Insurance chatbots: Optimising customer experiences
Chatbots are an innovative tool that can offer many benefits for insurers, such as around-the-clock support for consumers. This blog highlights the benefits of insurance chatbots, the challenges that insurance chatbots can solve and five ways chatbots can help insurers.
2021 data privacy regulations for insurance companies to know
Staying compliant and keeping customers’ data safe must be a top priority for all insurers. This blog provides a breakdown of some of the most important global legislation that will impact insurance operations, and the steps insurers can take to protect data privacy.