SS&C Blue Prism
SS&C Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At SS&C Blue Prism, we have users in over 170 countries and more than 2,000 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our intelligent digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work.
The Blue Prism Cloud SaaS platform is a fast, simple way to get started with intelligent automation, providing a flexible AI-enabled digital workforce and all the tools and channels you need in one subscription to run an enterprise automation program.
To learn more visit www.blueprism.com
All content by SS&C Blue Prism
Global financial services survey: Focusing intelligent automation on customers and the future shape of business
This paper helps financial services companies to understand how people and digital workers support the customer experience in different but complementary ways.
Four real-time insurance underwriting use cases for intelligent automation
The Deloitte Center for Financial Services indicated that underwriting can be split into several key stages and, in four of them, we can find real-time underwriting use cases for intelligent automation. This blog highlights how insurers can leverage real-time underwriting to improve performance.
Supercharge your contact centre with the power of people plus intelligent automation
Customer experience (CX) is now the battleground for differentiation and customer expectations are rising. This white paper explores how intelligent automation supports contact centers to deliver better customer outcomes and what happens when people collaborate seamlessly with digital workers.
Create a dynamic insurance culture that unlocks transformation value
For the insurance industry to fully embrace the potential of new technologies and new ways of working, there must be a cultural shift, and it must happen soon. This blog highlights how insurers can create a dynamic insurance culture to unlock transformation value and bring great ideas to life.
Cross-industry insights: How Telefonica has reduced call handling time in its contact centres by 80% with automation
Telefonica is a 100-year-old telecoms company that set a goal to achieve savings of 1 billion euros through its global digital transformation program. Download this story to learn how they are transforming their contact centres to provide better customer experiences and motivate their employees.
Uncovering the hidden benefits of intelligent automation
Start rethinking your insurance processes in 2022 by uncovering the hidden benefits of intelligent automation. It’s time to look towards human benefits such as increased employee satisfaction, support with flexible working models and the ability to improve products. Read this blog to learn more.
Insurer Old Mutual creates new hours in the day for its employees
Read this case study to learn how Old Mutual accelerated its digital transformation journey with intelligent automation, enabling the company to give 22 million minutes back to its employees, deliver better customer service and build digital engagement.
Allianz talk about their RPA journey and adopting a strategic approach to intelligent automation
In this keynote interview at Commercial Lines Europe 2021, Chris Hartley from Allianz talks to Blue Prism about the insurer’s automation program from starting out with a proof of concept to where they are today.
How to take automation from tactical to strategic in your insurance organisation
In this blog, process experts from Blue Prism talk through the four stages of intelligent automation adoption and provide advice on how to move through the stages more quickly to gain greater value and return on investment in key areas of the organisation.
How technology will inform the next phase of claims transformation
In this report, we examine the results of a survey undertaken by Blue Prism and Intelligent Insurer in 2021, looking at how technology informs the strategic priorities of an insurance business and the changes claims departments expect to see moving into 2022.