Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
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ADAS webinar: Negotiating the potholes of automated driving
As ADAS in its many guises becomes increasingly widespread, it throws up a host of repairer – and insurer – challenges. A panel of motor experts discussed the challenges head on at a recent webinar organised by Post in association with Auto Windscreens.
Rise of the machines: How artificial intelligence will revolutionise insurance
Over the course of the next 10 years, the insurance sector is likely to see artificial intelligence implemented within all sections of the value chain. This article looks at the impact of artificial intelligence on underwriting, claims and fraud detection.
Post's Broker Claims Research 2017
Between May and August this year, Post carried out research among brokers whereby they were invited to score insurers across different classes of business based on their claims handling performance. In this article, Jonathan Swift examines the results of the research.
Insurance jobs: New era, new skills
How is the InsurTech revolution impacting the insurance industry’s workforce? This article outlines how the new wave of technological innovations are impacting the industry, what roles are vulnerable to automation, what skills are sought after in the digital insurance age and top tips for employees.
Broker insight: Find out how brokers choose insurance providers
To uncover the decision making process insurance brokers undertake when using or recommending insurance providers, we recently conducted 27 in-depth interviews with front-line decision makers. Focusing on four key areas, this report sheds light on brokers’ key considerations when placing risks.
Blog: Using robots to build trust
Headlines on the impact of artificial intelligence have ranged from predicting a doomsday where the robots take control to, more recently, exploring scenarios where humans and robots live together in harmony. Harry Clarke, head of research at Tällt Ventures, takes a closer look.
Roundtable: Digital is an attitude
With digital innovation being such a buzz word, Post tried to define the concept over breakfast one Thursday morning in the City of London; 12 chief technology officers and heads of IT took up the challenge. This article provides a short summary of the discussion.
Blog: Keeping up with the customers
Customer expectations have changed. Technological advances in the past five to 10 years have refocused entire industries on providing ‘real-time’ customer care. This blog post explains that while insurance businesses are notoriously complex, customers now want immediate and precise answers.
Blog: Empowering customers through digitisation
Insurtech has arrived. There are daily headlines speculating how the technological revolution will impact the insurance industry and there’s no question that it will. This blog post looks at the impact of digitisation for the consumer.
Blog: How artificial intelligence will simplify insurance
While insurance is becoming ever more complex, insurers are being disrupted by digitally-led start-ups simplifying what insurers do for customers. Mike Downing, CTO for the WPA Group, envisages long and complex policies with drawn-out claims processes becoming history in the not-too-distant future.