AX
AX is the leading provider of intelligent vehicle protection and management technologies and replacement vehicles in the event of an accident, delivered via its two operating divisions: AX Automotive and AX Innovation.
AX helps businesses and drivers manage and protect their vehicles and in the event of an accident, provides accident assistance services including recovery, repair and replacement vehicles.
All content by AX
Why motor insurance brokers should partner with an accident management company
An accident management company can offer an end-to-end, outsourced claims handling service to motor brokers, whose customers have been involved in an accident. This blog highlights five ways motor brokers can benefit by partnering with a specialist accident management company.
How brokers can outsource their motor claims process and still stay in control
Many brokers are choosing to outsource their motor claims process to free up valuable time. This content provides some top tips for brokers on how to outsource motor claims processes whilst retaining complete visibility and control over costs, quality of service and customer satisfaction.
New figures show stolen vehicle recovery rate down from 80% to 28%
As stolen vehicle recovery rates have plummeted, vehicle thefts in England and Wales are now costing insurers almost £1.5 billion per year. This content highlights the tactics used by car thieves and how AX Track can support the recovery of stolen vehicles and valuable assets.
Four ways brokers can improve motor claims processes
It's no secret that motor claims can be a major drain on a broker's resources. Between the time and money spent processing claims and the potential for customer dissatisfaction, it's essential to optimise your process. This blog highlights four ways brokers can improve motor claims processes.
What can brokers do to blossom in the ever-evolving EV insurance market?
The electric vehicle and hybrid market is set to grow exponentially in the next decade. At a recent roundtable event, an expert panel discussed the implications and opportunities for motor insurance brokers. Download this article for a summary of the discussion and the key points addressed.
The case for outsourced FNOL: A guide for motor insurance brokers
The new FCA “price walking” regulations promise an end to the ‘race to the bottom’ and a shift towards improving customer service. This content focuses on how motor brokers can enhance claims processes to improve customer satisfaction, the importance of FNOL and five reasons to outsource FNOL.
Is it time to review your claims handling process?
Covid-19, Brexit and the FCA’s price walking ban have given insurance brokers food for thought about how to manage challenges in a way that improves customer service. This content focuses on why motor brokers should consider outsourcing claims handling processes to improve customer service.
The transition to electric vehicle insurance - what can brokers do to blossom in the ever evolving EV insurance market?
In this webinar, an expert panel discuss the opportunities for motor brokers to thrive in the EV insurance market and the steps brokers can take to ensure that products are fit for purpose as motorists transition to electric vehicles.
Adapting motor to an 'electric' world
Brokers are looking at ways to make “service” a unique selling proposition following the FCA’s ban on price walking, as they look to stand out from the crowd. This article highlights how FNOL and claims management partners can support motor brokers in attracting and retaining customers.
Taking the temperature of the electric vehicle market
The motor insurance industry is currently in a state of flux following the FCA’s price walking ban and the market’s transition to electric and hybrid vehicles. This content sheds light on the emergence of the EV insurance market and the opportunities for motor brokers to stand out from the crowd.