Claims
469 whitepapers and resources
Claims
ARAG shortlisted for three more awards
ARAG has been no stranger to awards ceremonies this year, but even we were pleasantly surprised to hear that our work has been acknowledged with nominations in no fewer than three different categories in this year’s Personal Injury Awards. Read this content to find out more.
Video: How mediation can be a quick way to resolve legal disputes
Litigation can be time consuming and stressful. This video highlights how mediation can be a quick way to resolve legal disputes quickly and effectively.
ARAG do's and don'ts animation: How to complete your claims form
This animation provides information for ARAG's customers on how to complete your claims form and some top tips to follow. Areas covered include employment claims, property claims and contract claims.
Elevating the customer claims experience with generative AI
Customer experience is essential for overall attraction and retention and insurers must innovate to keep up with evolving customer needs. This content considers how generative AI can improve insurance customer experience within the claims process, by providing a faster, more personalised service.
What are the most common types of insurance fraud?
From policy fronting to ghost broking to generative AI, this infographic provides an overview of the most common types of insurance fraud. View this infographic to learn more about the latest fraud schemes as well as opportunistic and organised fraud trends.
Video: ARAG’s Claims Portal
In this video, BTE claims team leader, Bianca Allison, talks about ARAG's Claims Portal, which was developed in-house, to enable policyholders, brokers and solicitors to initiate, update and check on the progress of a legal expenses insurance claim.
In-depth: High net worth
Insurance Age looks at some of the current big issues in the HNW market, including the appetite for non-standard motor and the role of managing general agents, and why service is key for this demanding and varied client base.
Breaking the claims inflation barrier in the insurance industry
With the economic climate unlikely to improve anytime soon, what steps can insurers take to tackle claims inflation? In this webinar, an expert panel discuss how best to tackle rising claims inflation and the tools that insurers can leverage to improve the customer experience and profitability.
Claims Apprentice 2023: Episode six – The final interviews
With the team tasks completed, it is time for the candidates to come face-to-face with Kennedys’ very own Sir Alan Sugar – Claire Mulligan – and put forward a case as to why they should be crowned the winner of 2023 Claims Apprentice. Watch the season finale to find out who will emerge victorious.
Claims Apprentice 2023: Episode five – Claims inflation podcast part two
Having recorded their vox pops this week, things get real as Teams Aspire and Connect go into the studio to record their broadcasts. Watch this episode as the teams present their podcasts on repair costs and personal injury.