Business Management
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Business Management - White papers related to Business Management
How different views on digital transformation impact customer experience
Digital transformation is fundamental to insurers’ drive for customer-centricity, but a misalignment in strategic goals is slowing progress. This content highlights how tech-savvy insurers are using digital to improve customer experience in claims and the importance of strategic alignment.
The ten commandments of P&C core solutions
Property and casualty insurers need a PAS core system that can meet customer expectations while at the same time, conforming to changing regulations. Where do you start? Follow Sapiens’ ten commandments of P&C core solutions (policy administration systems) and you can’t go wrong.
Can artificial intelligence remove bias in data-driven decisions?
The insurance industry has a natural interest in leveraging data analytics and human bias is an indisputable challenge when we aim to extract business value from data. This content explores five different types of bias and whether AI will make data bias a problem of the past.
Equipping financial services for the ESG era
To stay relevant, financial services companies must move from treating ESG as a cost of doing business to using it as a fundamental strategy to increase revenue and drive growth. This content focuses on how financial services companies can become equipped to thrive in the ESG era.
Blog: Leveraging digital trends in insurance – Part two
Sapiens brought together its digital experts to discuss a variety of hot topics in the insurance industry. Part two of this blog series provides advice to insurance companies who are starting their digitalisation journey.
SME cyber - Size does not matter in cyber attacks
A surge in cyber attacks on SMEs over the past two years is changing the misconception that cyber criminals only target large organisation. This article examines how insurers can increase cyber insurance take-up among SMEs.
Blog: Leveraging digital trends in insurance – Part one
Sapiens brought together its digital experts to discuss a variety of hot topics in the insurance industry. Part one of this blog series looks at current trends in the marketplace and how insurers can leverage these trends.
The crucial centre of customer-centricity
Most insurers realise the benefits of digitalisation for building a successful customer experience. Successful digital transformation requires understanding where the customer fits in. This eBook is designed to help you get started on your journey to become both digital and customer-centric.
Infographic: Break the speed barrier
Duck Creek’s recent guide on Accelerating speed to market for P&C insurance products outlines the steps necessary to scale innovation and deployment. This infographic provides a snapshot of the guide by highlighting six risks to profitability and how to establish a robust product pipeline.
Recruitment, the workplace environment and the generational shift
This article sheds light on how the broker space is dealing with hiring and workplace expectations of younger employees following reports of recruitment difficulties and clashes between different generations in the workspace.