SS&C Blue Prism
SS&C Blue Prism is the global leader in intelligent automation for the enterprise, transforming the way work is done. At SS&C Blue Prism, we have users in over 170 countries and more than 2,000 businesses, including Fortune 500 and public sector organizations, that are creating value with new ways of working, unlocking efficiencies, and returning millions of hours of work back into their businesses. Our intelligent digital workforce is smart, secure, scalable and accessible to all; freeing up humans to re-imagine work.
The Blue Prism Cloud SaaS platform is a fast, simple way to get started with intelligent automation, providing a flexible AI-enabled digital workforce and all the tools and channels you need in one subscription to run an enterprise automation program.
To learn more visit www.blueprism.com
All content by SS&C Blue Prism
The real difference between insurtechs and traditional insurers is culture, not technology
The pandemic has highlighted the digital divide between traditional insurance companies and their more agile insurtech counterparts. This article highlights why the real difference between insurtechs and traditional insurers is often culture, rather than technology.
X-industry automation best practice - The tech behind the new and improved customer experience in retail
What can the insurance industry learn from other industries that are blazing a trail with tech? This paper explores how intelligent automation is transforming the customer experience in retail, from understanding consumers through data to providing personalised online experiences.
What does a technology-driven omnichannel experience mean for insurers and consumers?
This article looks at how customer demand is changing insurance, what omnichannel customer experiences are and how they can be achieved through intelligent automation and Blue Prism Cloud SaaS (software as a service).
How to get intelligent automation-driven work transformation done
The question for insurers is now not what to automate, but how easy and how fast the benefits can be gained at scale. This blog looks at how a cloud automation strategy can help insurers to absorb intelligent automation’s potential quicker and gain a competitive edge as a result.
Shaping a future-ready insurance industry
From risk assessment and underwriting to distribution, pricing and claims – the entire insurance industry value chain is ripe for transformation. Download this infographic to find out how three organisations are shaping the future of their businesses with intelligent automation.
X-industry automation best practice series - Learn how Leeds Building Society built a new customer service in six days
Like insurance, building societies aren’t traditionally known for innovation. But Leeds Building Society is getting creative with intelligent automation and has been able to use it to quickly stand up new services needed as a result of Covid-19. Download this case study to find out more.
What's driving contact centre automation in today's customer experience focused market?
Based on a survey of contact centre professionals, this paper looks at the long term benefits of automation in the evolution of the contact centre, including agent satisfaction, diversification of the roles, reductions in agent turnover and an increase in customer service levels.
How to use intelligent automation to better understand and serve your customers, creating superior insurance experiences
This report, created with Computing.com, draws on exclusive interviews with technology leaders working in insurance, revealing what they’re doing with advanced analytics and intelligent automation and how they’re benefitting the customer.
How insurer Old Mutual is moving the needle from efficiency to transformation with intelligent automation
In part two of Blue Prism’s interview with Old Mutual leaders, Tags Moodley and Kusheel Amritlall, they talk about moving through the Blue Prism waves of value towards business transformation, and their vision for the future insurance operating model.
X-industry automation best practice series - Learn how Eversource Energy is boosting customer and employee engagement using automation
Industries outside insurance are often more willing to share experiences with technology, so Blue Prism is sharing stories from customers that are relevant for insurance. This case study highlights how Eversource Energy used intelligent automation to deliver $15m in value back to the business.