Duck Creek Technologies
We are Duck Creek.
We give insurers a genuine path to the future with advanced technology grounded in decades of industry expertise, responsive to the unique challenges of each insurer, and shaped by the day-to-day of human behaviour.
We believe that technology should empower ingenuity, rather than replace it. Our solutions are inspired by scenarios, not screens, to accommodate variability and make room for creativity. We strive for outcomes that are immediately felt and need little explanation – where highly-customised environments flow seamlessly into how you think and work, and deep technical complexity is experienced as a moment of radical simplicity.
We are sustained by a persistent curiosity that isn’t afraid to challenge the norms of this industry – that believes the version for tomorrow needs not be tied to the legacy of today – and it is our job to get you there a little sooner.
We are in the business of technology, but we also know that technology is a means to a bigger, more hopeful purpose – to incubate the ideas that will make insurers faster, smarter and stronger; to enable people to realise their full potential; and to insurer the possible, today and tomorrow.
All content by Duck Creek Technologies
Pet insurance - The Duck Creek way
It is anticipated that the pet insurance industry in the UK will see accelerated growth, with some estimates suggesting that by 2025 the sector will generate £1.5 billion gross premium per year. This blog shines a light on the differentials that Duck Creek offers to pet insurers in the market.
Wait, what? Consumers want to hear more from their insurers?
The global consumer insurance insights survey highlighted opportunities for insurers to fill the communication gap with consumers. Featuring a link to the full results and analysis, this short blog highlights why relevance and personalisation are critical.
How customer communications management systems create better customer experiences
Effective communication is the foundation of any solid insurance customer experience initiative. This blog highlights how customer communications management software leverages the best of digital insurance functions to improve all aspects of the customer experience.
Blog: Enterprise content management for insurers
Many insurers are still missing the mark when it comes to managing their data and information. That’s why today’s insurers need a modern enterprise content management solution. This blog highlights five components of an ECM system and ten reasons why insurers need a modern ECM system in 2022.
Switching insurance providers: Global consumer preferences
A growing number of consumers are comfortable using price comparison websites and buying insurance online, so how should insurance providers react? This short blog highlights why an engaging website and distribution channels are critical.
Breaking down the barriers between producers and insurers
Maximising the productivity, brand loyalty and experience of brokers is easier said than done. This podcast explores what needs to happen to improve the ease of doing business between insurers and producers, the role of data exchanges and how they can bridge the gap between separate systems.
Five ways to reduce claims and legal expenses
With claims severity on the rise, litigation management expenses are increasing at an alarming rate. This blog highlights how insurers can reduce claims and legal expenses by integrating record retrieval into P&C platform workflows.
UK trend watch: Artificial intelligence will drive more relevant motor insurance
Read this blog to find out about the pioneer UK motor insurer using advanced technology to provide fairer premiums and better customer experiences for drivers.
The Adiona insurtech story - Reimagining motor insurance with telematics, AI and SaaS
Adiona Insurance, whose motto is “fairness, transparency, and putting the customer first,” is a start-up UK-based motor insurtech. In this podcast, Adiona’s CEO, Paul Harvey, and CTO, Scott Thomson, discuss the insurtech’s innovative approach with Duck Creek’s Rob Savitsky and Drake Manning.
Global consumer insurance insights survey: Three questions with Research in Finance’s Karen Scott
In this blog, Karen Scott, head of insight at market research and consultancy firm Research in Finance, reflects on the critical need to listen to consumers, and highlights the results of the Global consumer insurance insights survey that surprised her the most.