Fraud
202 whitepapers and resources
Fraud
Improving customer trust in quality data
This content explores the most important findings from the Insurance Post Fraud Survey Report 2022. Not least the significant concerns held amongst members of the insurance community about the uptick in opportunistic fraud resulting from prevailing economic conditions.
AI and digital transformation in insurance - considerations for P&C insurers
Insurers are concerned that their rivals will overtake them in the technological arms race – but they’re also concerned that bad actors will exploit new technology. This content focuses on how P&C insurers can navigate the opportunities and challenges presented by AI and digital transformation.
Will the cost-of-living crisis lead to more insurance fraud?
With the cost-of-living crisis escalating for many households as winter approaches, the insurance sector is preparing itself for a wave of fraudulent claims from both opportunistic and organised sources. This content sheds light on the key insurance fraud trends and the implications for insurers.
The past, present and future of AI in insurance
How can insurance companies apply artificial intelligence to processes currently dominated by human intervention? This white paper sheds light on how AI can be applied to benefit many different parts of the insurance business beyond claims and fraud.
How is the insurance sector investing in solutions to combat the evolving fraud threat?
Insurance Post in association with LexisNexis Risk Solutions assembled a panel of counter-fraud specialists to discuss the ever-evolving battle against fraud. This article sheds light on how the fraud landscape is changing and how the industry is leveraging new technologies to gain an upper hand.
Insurance fraud from A to Z
This A to Z insurance fraud guide aims to collate CRIF’s research and experience in the insurance fraud field into one place. Topics covered: how the current cost of living crisis is impacting fraud; the most common types of insurance fraud; how insurers can mitigate fraud now and in the future.
Insurance fraud - but not as we know it
The UK insurance market is heading for unchartered waters when it comes to insurance fraud. This content highlights why the market could see a 40% hike in insurance fraud in the new year, and how insurers and their claims suppliers can start preparing today by gathering new and consistent data.
Can artificial intelligence remove bias in data-driven decisions?
The insurance industry has a natural interest in leveraging data analytics and human bias is an indisputable challenge when we aim to extract business value from data. This content explores five different types of bias and whether AI will make data bias a problem of the past.
Leveraging social media research in the claims investigation process helps fight fraud, mitigate risk, and reduce cost
Fraud is as old as insurance itself. But with the rise of digitalisation, the sophistication of fraudsters has also evolved. This blog discusses how social media investigations can be a valuable tool in virtually any claims investigation process.
Eight ways business intelligence is transforming the insurance ecosystem
Data, and the way data is used, is arguably the most critical factor in how well an insurer meets customer expectations and improves overall process. This blog focuses on eight ways business intelligence is transforming the insurance ecosystem.