Business Management
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Business Management - White papers related to Business Management
Customer experience case study: Wentworth Alexander
To provide its customers with the digital experience they expect, Wentworth Alexander decided to ditch the paper and modernise processes. This video case study highlights how the brokerage leveraged Applied Epic and its suite of integrated cloud-based products to meet its clients’ digital needs.
Blog: Feedback from UK pet insurance buyers
Duck Creek Technologies recently surveyed pet insurance buyers in the UK about their feelings on pet insurance pricing, availability, products and service offering. This blog reflects on the feedback provided by pet insurance buyers and the opportunities for pet insurers to meet customers' needs.
How to choose your insurance administration system
Advanced insurance administration technology promises to help insurers, MGAs and brokers to simplify processes, reduce costs and transform the customer experience. This short guide sets out the 10 essential questions insurance businesses should ask when selecting a new software provider.
Tamping down wildfire threats: How insurers can mitigate risks and losses
This Tamping down wildfire threats report discusses how insurers are poised to aid at-risk communities through pre-emptive mitigation leveraging advanced data technologies and data, and by offering community-based catastrophe insurance programs.
The competitive difference in digital adoption
In this article, Vincent Belloc, vice president, PayPal UK highlights why payments are a critical step in the insurance customer journey and, when done well, can create new opportunities for customer acquisition, increase customer loyalty and drive revenue.
Legal expenses insurance - a beacon of hope in the civil justice wasteland
The civil justice system in the UK has become harder and harder to access, whilst the support mechanisms once available to help SMEs and families navigate a legal problem have been hollowed out. This article highlights why LEI has turned from a “nice-to-have” to an essential cover.
Unlock the potential of embedded insurance
The convenience of embedded insurance is making it one of the most desirable forms of insurance distribution for all parties involved. This content sheds light on the advantages and disadvantages of embedded insurance, and how insurers can unlock the full potential of embedded insurance.
Top trends in property and casualty insurance 2023
In 2023 and into the foreseeable future, P&C insurers will strategically prioritise digital transformation initiatives to strengthen their capabilities and navigate challenging macroeconomic volatility. This report focuses on the drivers, opportunities and risks shaping the P&C insurance industry.
Validating the ESG credentials of the insurance supply chain
Consumers, industry participants, civil society, regulators, and the media are all increasingly questioning the integrity of some of the ‘green’ claims made by companies and financial firms. This content highlights why ESG scrutiny is building, and the business risks and opportunities for insurers.
Tryg's transformation journey building the largest P&C insurance company in Scandinavia
The Danish insurer Tryg became the largest P&C insurance company in Scandinavia on June 1, 2021, after closing the acquisition of the British insurer RSA Insurance Group plc. In this video, Lars Bonde, group COO explains how Tryg has reached this growth milestone and what lies ahead in its journey.