Business Management
2103 whitepapers and resources
Business Management - White papers related to Business Management
Webinar: Digital insurance - Leveraging customer journeys for better business results
By watching this webinar you will learn: how customer journeys can become part of your design and delivery process; how you can begin your digitalisation effort; and the challenges in execution you need to be aware of.
Why film underwriters deserve an Oscar of their own
Making films and television shows is complex and there are a myriad of things that can go wrong. This article looks at how the UK insurance industry helps production companies to manage and transfer complex risks, with underwriters involved in the whole production process.
Blog: High-stakes cyber security
As high-profile, large-scale data breaches hit the headlines more and more regularly, the question of ‘cyber trust’ is becoming a key concern for increasingly discerning citizens. This blog post highlights why insurers must guard their customers' data wisely to maintain their trust.
Infographic: Key data on insurance customers' attitudes to cyber security
Find out the key data on your customers' attitudes towards cyber security to help identify a transparent and effective strategy to retain confidence and trust in your brand.
Sea-change: How technology is changing the transportation of goods
The insurance market is continually exploring ways to help make the management and transfer of risks associated with transporting cargo more efficient. This article highlights how technological developments are transforming the way marine cargo risks are assessed, managed, priced and transferred.
The currency of cyber trust - your customers' attitudes to cyber security
This two page report highlights how effective cyber security is not only essential to insurance companies’ ability to innovate through technology, it’s now an important element of customer engagement.
Take 5 with Nancy Bewlay, AXA XL's Chief Underwriting Officer, Global Casualty
Traditionally, chief underwriting officers were called into underwriting situations to make decisions on the toughest risk, however a bigger part of the role today is keeping an eye on the big picture. In this Q&A, Nancy Bewlay, AXA XL’s CUO, Global Casualty sheds light on the role of a CUO in 2019.
Full year review 2018 by Simon McGinn
In this end of year review, Simon McGinn takes a look back at the past 12 months, considering various hot topics and issues like Brexit, legislative changes and the ongoing matter of broker market consolidation. This feature also looks at 2019 and beyond.
Insurance reconciliation research
Out-dated and manually intensive collection and reconciliation systems have a stranglehold on the insurance sector, stopping companies from getting any satisfaction from the moving feast of payments. This whitepaper sheds light on how the industry is managing this financial merry-go-round.
Avoiding the holiday hustle
This time of year presents the greatest risk of potentially falling prey to employee crimes like sweethearting, vendor fraud scams and social engineering cons that can deflate year-end sales numbers and security for a business. This article looks at what businesses can do to avoid a holiday hustle.