Business Management
2102 whitepapers and resources
Business Management - White papers related to Business Management
Orchestrating AI
Harvard Business Review Analytics Services and EXL surveyed over 500 professionals across multiple industries to learn how AI is being implemented, where companies are in their adoption of AI, and what outcomes they have been able to drive. This document provides the first look at our study data.
Are new data sources *sparking joy* for underwriting and claims?
Is new data positively impacting insurers and sparking joy? Or are these just more data points destined to be thrown out in the end? This article looks at the impact of new data sources and the implications for claims and underwriting.
Infographic: Claims telematics is your only true defence against increasing claims costs
Based on using a CaaS (Claims as a Service) product offering, this infographic highlights: three ways telematics reduces claims costs; how new technology can directly benefit loss ratio improvements; eight ways insurers benefit by improving claims processes.
The beautiful game and the British weather: The risk and insurance view
The unpredictable British weather can result in football matches being cancelled, while unsuitable pitches are contributing to an increase in player injuries. This article highlights the risks facing UK football clubs and how insurance solutions can help clubs to mitigate the financial costs.
Aviva Mid-Market: Our proposition
Aviva Mid-Market is designed to meet the needs of UK-domiciled businesses with annual turnovers between £5m–£100m, GWP spend over £15,000, or with complex insurance needs. Designed for brokers, this guide provides information on Aviva’s Mid-Market proposition.
Property insurance: Ordering data in
Property insurers continue to hang their success on the quality and use of data. In this article, Edward Murray looks at the benefits of using external data providers and why some peril risks have proven more popular in terms of being profiled at a more granular level than others.
Keeping pace with the pacesetters
Complexity and volatility have long been key elements in the world of risk, but a new wrinkle is emerging and is impacting the sharing economy: velocity. This article looks at the challenges associated with protecting sharing economy businesses with insurance policies in differing markets.
Prevent insurance fraud while improving customer experience
In the insurance industry, user experience is paramount, yet this experience needs to be weighed against the realities of rising fraud. This industry brief highlights how insurers can meet the demands of catching fraudsters, authenticating good customers, and providing outstanding user experiences.
Cyber threats to UK businesses
Cyber risk is now number one or very high on the threat matrix for many organisations. This report sheds light on the evolving landscape of cyber risk in the UK, how insurers can price cyber risk and four simple steps organisations can follow to proactively manage cyber risk.
Transformation across the insurance lifecycle for better service and reduced cost
This case study focuses on how EXL worked with one of the world’s largest publicly traded P&C insurance firms to rapidly transform its insurance value chain, restoring profitability and establishing the insurer as a formidable digital-era competitor.