Business Management
2166 whitepapers and resources
Business Management - White papers related to Business Management
Keeping pace with the pacesetters
Complexity and volatility have long been key elements in the world of risk, but a new wrinkle is emerging and is impacting the sharing economy: velocity. This article looks at the challenges associated with protecting sharing economy businesses with insurance policies in differing markets.
Prevent insurance fraud while improving customer experience
In the insurance industry, user experience is paramount, yet this experience needs to be weighed against the realities of rising fraud. This industry brief highlights how insurers can meet the demands of catching fraudsters, authenticating good customers, and providing outstanding user experiences.
Cyber threats to UK businesses
Cyber risk is now number one or very high on the threat matrix for many organisations. This report sheds light on the evolving landscape of cyber risk in the UK, how insurers can price cyber risk and four simple steps organisations can follow to proactively manage cyber risk.
Transformation across the insurance lifecycle for better service and reduced cost
This case study focuses on how EXL worked with one of the world’s largest publicly traded P&C insurance firms to rapidly transform its insurance value chain, restoring profitability and establishing the insurer as a formidable digital-era competitor.
Theft - A proactive approach is the best preventative strategy
An increase in incidences of theft is currently being seen across the UK, impacting both businesses and individuals. This guide focuses on the factors driving theft and how brokers can educate businesses and individuals on how to do more to prevent theft themselves by taking a proactive approach.
Driving when tired
According to statistics from RoSPA, driver fatigue is likely to be a contributory factor in one in five road traffic accidents and up to a quarter of fatal and serious accidents. This article sheds light on the risks associated with driving when tired and employers’ responsibilities.
Digital transformation of the marketing function for UK insurers
EXL’s research on UK insurers reveals a strong positive relation between the earned media value of the social media buzz, brand consideration and market share. This article looks at what digital transformation means for UK insurers’ marketing functions and how they engage with consumers.
A BIBA brokers' guide to claims inflation trends
The world of insurance claims is constantly evolving, against a backdrop of changing legislation, emerging technologies and social trends. Designed for brokers, this BIBA guide takes an in-depth look at the issue of claims inflation, including the latest claims trends and regulatory developments.
Growing your insurance brokerage through M&A - How technology can help
In this whitepaper we describe the main challenges insurance brokerages are likely to face when integrating a merger or acquisition and outline how technology can help.
Mind the gap: Using external data to reduce pricing disparity in property underwriting
To uncover the key challenges faced by property underwriters and the tools being used to manage property risks, Post in association with Verisk recently surveyed 73 front-line specialists. This report sheds light on how successful insurers are using external data to support property underwriting.