Duck Creek Technologies
We are Duck Creek.
We give insurers a genuine path to the future with advanced technology grounded in decades of industry expertise, responsive to the unique challenges of each insurer, and shaped by the day-to-day of human behaviour.
We believe that technology should empower ingenuity, rather than replace it. Our solutions are inspired by scenarios, not screens, to accommodate variability and make room for creativity. We strive for outcomes that are immediately felt and need little explanation – where highly-customised environments flow seamlessly into how you think and work, and deep technical complexity is experienced as a moment of radical simplicity.
We are sustained by a persistent curiosity that isn’t afraid to challenge the norms of this industry – that believes the version for tomorrow needs not be tied to the legacy of today – and it is our job to get you there a little sooner.
We are in the business of technology, but we also know that technology is a means to a bigger, more hopeful purpose – to incubate the ideas that will make insurers faster, smarter and stronger; to enable people to realise their full potential; and to insurer the possible, today and tomorrow.
All content by Duck Creek Technologies
Introduction to on-demand insurance
This content explores the expectations of consumers in motor insurance, including those in the gig economy, and whether on-demand insurance is a much better – and cheaper – option than traditional cover.
Exploring the implicit impact of distribution channel M&A on insurers
The high volume of distribution channel M&A transactions among brokers, MGAs, aggregators, and other producers has been a driving force of change for the insurance industry. This white paper focuses on the importance of distribution channel M&A transactions for insurance companies.
Reducing claims & legal expenses by integrating record retrieval into Duck Creek
Some innovative insurers using both Compex and Duck Creek have saved hours per claim file by integrating record retrieval directly into their P&C management workflows. This whitepaper explores how these innovators have reduced litigation management expenses and claims cycle times.
Webinar: Don't forget the data - why digital transformation alone won’t help you improve your CX
“Digital transformation” has been an on-trend phrase for many years, with insurers investing fortunes in improving their customer experience across the policy lifecycle. In this webinar, an expert panel discuss the importance of aligning digital and data when scoping out a transformation project.
The complex evolution of cyber attacks in insurance
Cyber attacks are becoming increasingly common, but it isn’t just the scale that is of concern – it is the way in which they have evolved. This blog highlights the evolving nature of cyber risks and how data-sharing could be the key to overcoming cyber threats.
Six incentives to motivate insurance agents
To help you start inspiring your employees to take their performance to the next level, this blog provides six insurance agent incentive ideas, and some tips to help make implementing these measures as seamless as possible.
Eight benefits of insurance fraud analytics
Through advanced data technology made possible by digital insurance tools, insurers are finally getting ahead of the criminals executing fraudulent schemes. This blog focuses on the current state of insurance fraud, the evolution of fraud detection and eight benefits of insurance fraud analytics.
How insurers adapt to new insurance distribution channels
Digital tools have become the key to success for nearly all insurers and are more critical than ever for effective distribution. This blog focuses on the state of insurance distribution channels today, the emergence of digital solutions and how insurers can succeed with distribution channels.
Speed to market
The pandemic has underlined how quickly people and business worlds can change, and with it their insurance needs. The question is, are insurers nimble enough to pivot at the same speed to meet these changing requirements? Download this content to find out more.
Spotlight: Combining the human touch with technology to meet the needs of insurance customers
By building a diverse workforce that more accurately reflects an insurer’s customer base, it becomes easier to create relevant products and services. This spotlight highlights how insurers can combine the human touch with technology to provide solutions which are tailored to customers' needs.