Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
All content by Insurance Post
Spotlight legal innovation: Catching up with the innovations
Insurers and lawyers don’t have a reputation of tech-savvy trailblazers. Yet some of them have adopted new technologies, including artificial intelligence. So, what works and what doesn’t? Download this article to find out more.
In-depth: Repair costs
Is the insurance industry being forced to subsidise road repair? This article focuses on industry concerns over extortionate bills submitted by Highways England, including £4,700 for a paint spillage and £46,000 for a barrier repair.
Making human intervention smart: Can man and machine ever work in perfect harmony?
Where does the successful adoption of electronic trading within insurance leave the trading relationship between underwriter and broker? This article highlights why new technology complements traditional methods and the importance of making any human intervention as smart as possible to add value.
Legal collective actions: The ins and outs of opting out
The Consumer Rights Act enables actions to be brought on an opt-out collective action basis, meaning competition law claims can be brought on behalf of a clearly defined cohort of claimants save those who take the positive decision to opt out. This article highlights the implications.
Digital gamification: Playing games
In the war for consumer attention, games could be a way for insurers to win over hearts and minds, and – most importantly – the customer’s time. This article looks at the opportunities for insurers to use games to increase customer engagement.
China’s internet explosion
Insurers are looking for new ways into China’s underserved market, yet a successful digital strategy will not only require investment but the right type of partnership. Download Post's article to find out more.
Claims management: A digital Lloyd's?
Lloyd’s of London, like the London market as a whole, is becoming more urgent about getting up to speed with modern technology – and claims is leading the way. This article focuses on how the claims community at Lloyd’s has been the one shining light in the trend towards the market’s modernisation.
Broker networks: Better together?
Broker networks have seen new members, management buyouts and questions over independence, is the future bright for them? Download Post's article to find out more.
Roundtable: The future of the insurance industry
One of the big challenges the insurance industry faces is adapting to the increasing use of technology. Post recently gathered a group of Chartered Insurance Institute young generation members and asked them to present their ideas of what the customer focused insurer of the future might look like.
In depth: Connected home
Connected homes present insurers with the opportunity to move beyond the traditional ‘promise to pay’ model and towards a product consumers interact with on a regular basis. This article looks at whether insurers are ready to seize the tangible opportunities available.