Europcar
Europcar – the insurers’ replacement vehicle partner
Europcar is bringing a new level of transparency and removing friction in the insurance replacement vehicle process. With a dedicated, centralised insurance team - accessible via one number - insurers and hirers can be certain of a professional service, 100% of the time.
A comprehensive fleet of cars and light commercial vehicles means Europcar can support insurers’ like-for-like promises, including for EV drivers.
With a nationwide network of locations and an industry-leading Delivery & Collection service that means the vehicle goes to the customer where they need it, Europcar is the right replacement vehicle partner for the insurance industry.
All content by Europcar
Spotlight: Vehicle replacement - the evolution of mobility
A new decade sparks an urgent need for motor insurance providers to adapt to the needs of a changing motoring community. Produced by Europcar, this content focuses on how motor insurers can address the need for a wider range of policyholder mobility options when their vehicles are off the road.
Webinar: Is a replacement car what urban customers really want after an accident?
Could ‘mobility’ be the next big differentiation battle between motor insurers? In this webinar, an expert panel discusses the latest trends, the options available to urban motor policyholders after an accident and how insurers can better serve their urban customers.
Credit hire: Necessary evil or essential service?
The insurance industry’s perpetually uneasy relationship with credit hire has often flared up into hostility. Judging by the tone of the exchanges at a recent roundtable, the current mood is much calmer, with a greater willingness to explore ways of removing the friction and excessive costs.
Spotlight motor insurance: Vehicle hire - What is best practice for today’s insurance market?
The expectation of a positive customer experience within motor insurance is never higher than when it comes to claims. This spotlight looks at how following best practice in replacement vehicle hire can add value to the motor claims process and improve customer experience.
Spotlight motor insurance: What will changes in mobility mean for replacement cars?
Attitudes towards car ownership and personal transport are changing, with a dramatic generational shift building up a head of steam. This spotlight sheds light on why replacement cars face an uncertain future as individual car ownership recedes and mobility changes.