Regulation
301 whitepapers and resources
Regulation
CUE: How to boost fraud prevention
Since 1994, the Claims and Underwriting Exchange (CUE) has helped insurers verify an individual’s household, motor or personal injury claims history. This content sheds light on how insurers can maximise the power of CUE to help combat fraud.
Changes to CPR 44
The Civil Procedure Rule Committee has announced that certain critical amendments to the QOCS rules come into force for all personal injury and clinical negligence claims issued from 6 April 2023. This short blog highlights the latest changes.
Good or bad? The looming regulation of broker software houses
Broker software houses likely face regulation amid a new law before parliament. The impending regulation has triggered debate over whether it will protect customers or add more cost and paperwork for brokers. Read this article to find out more.
Martyn’s Law - The Protect Duty
There have been more than a dozen serious terrorist incidents in the UK within the last six years. In 2022 the Government released details for a ‘Protect Duty’ to be introduced into law. This blog highlights how The Protect Duty will affect premises where qualifying activities take place.
FCA report on insurance for multi-occupancy buildings
Following the Grenfell tragedy, the cost of buildings insurance to residential leaseholders and other property owners of multi-occupancy buildings has increased. This report examines the causes of those increases and sets out a range of recommendations and potential remedies to address the issues.
Show vulnerable clients that insurers care
As the cost-of-living crisis takes its toll on consumers, Covéa’s Vicki Heslop discusses why the insurance industry must be able to signpost how it can help before a crisis point is reached.
Removing the friction from insurance payments
The payment process in insurance has been a point of friction for customers throughout their digital journeys. With the shift towards a customer-centric future, this article focuses on what steps insurers can take to enhance the digital payment journey for policyholders.
Validating the ESG credentials of the insurance supply chain
Consumers, industry participants, civil society, regulators, and the media are all increasingly questioning the integrity of some of the ‘green’ claims made by companies and financial firms. This content highlights why ESG scrutiny is building, and the business risks and opportunities for insurers.
Driverless cars: How close are we?
UK roads could see self-driving vehicles rolled out by 2025 following the announcement of new government plans which will prioritise safety through new laws. This content sheds light on the latest developments and the potential implications for drivers, manufactures and motor insurers.
How to protect customers from fraud
In this article, Martin Milliner, claims director at LV General Insurance, outlines the amendments lawmakers should make to the Online Safety Bill to protect the public and raise awareness of cyber crime.