Business Intelligence
154 whitepapers and resources
Business Intelligence
Five things you need to know about the global consumer insurance insights survey
The results are in and the analysis has taken place. In this blog, Shreyas Vasanthkumar, managing director EMEA at Duck Creek Technologies, highlights the calls to action for insurers, brokers and third parties following the Global consumer insurance insights survey.
Infographic: Global consumer insurance insights
Duck Creek Technologies asked 2,000 global insurance consumers what they feel insurers are doing well, what their buying preferences are, and in what areas the industry can improve. This infographic highlights strategic opportunities for insurers aspiring to provide the best customer experience.
Eight ways business intelligence is transforming the insurance ecosystem
Data, and the way data is used, is arguably the most critical factor in how well an insurer meets customer expectations and improves overall process. This blog focuses on eight ways business intelligence is transforming the insurance ecosystem.
Social inflation: Why insurers are losing the analytics race
“Social inflation” is responsible for driving up the cost of claims across a range of lines, ultimately affecting insurers’ profitability. This blog sheds light on what social inflation is and why it’s a growing problem today for insurers.
Insurance claims experience a major factor in loyalty
A large number of policyholders in our LexisNexis Risk Solutions research continue to express cynicism or dissatisfaction with the insurance claims process. This blog highlights some of the key findings including the relationship between insurance claims experience and loyalty.
Three approaches for embedding analytics in insurance processes
Remaining competitive and profitable when there are multiple disruptive factors requires a full understanding of the impact on the insurance business, and where you can apply advanced analytics techniques. This blog highlights three approaches for embedding analytics in insurance processes.
Insurance industry and data science working together: How new data insights come to market
In this interview, Alan O’Loughlin, senior director, head of data science international at LexisNexis Risk Solutions discusses recent changes in how data is being applied in the insurance market, how new insurance insights emerge and whether data demands will shift.
Process mining in insurance
Many insurers are still at the beginning of their automation journey, and the concept of wide scale, digital transformation can be daunting. One place that insurers are choosing to begin is with process mining. This blog focuses on how insurers can accelerate automation with process intelligence.
Optimising claims indemnity spend leveraging data & analytics
With the right data & analytics strategy in place, insurers can leverage advanced analytics capabilities to ensure significant indemnity savings. This content identifies opportunities for claims indemnity spend reduction and highlights how insurers can prioritise and implement these initiatives.
Accelerating change in insurance distribution through technology
With the help of Harvard Business Review Analytic Services, Salesforce surveyed 150 global executives and interviewed subject matter experts to gain insights into how technology and insurtechs are influencing insurance distribution strategies. This whitepaper sheds light on the research findings.