Claims
531 whitepapers and resources
Claims
Insurtech collaboration set to transform the claims ecosystem
This article sheds light on how the insurance claims sector is in the midst of a mini revolution as specialist insurtech providers look to work together, embrace collaboration and accelerate the adoption of a smart insurance claims ecosystem.
Video Q&A: Hiscox head of private art and private clients Robert Read
Following the High Net Worth Forum, held on the 7th November in London, Insurance Age content director Jonathan Swift caught up with Hiscox’s head of art and private clients Robert Read to discuss the state of the market.
How insurers can up their claims game
The often glib promises about speedy, hassle-free claims settlement could be catching up with the industry, as the FCA starts to ask serious questions about the promises being made, and the failures to live up to customer expectations. This article explores how insurers can up their claims game.
Insurance claims process automation: Three areas to automate
New and advanced technologies are paving the way for smoother, more efficient claims handling. Claims processing automation can streamline routine tasks, reduce risk of errors, and enhance customer satisfaction. This blog explores three key areas to focus on for effective automation.
How Covid changed travel insurance laid bare
Anna-Marie Duthie, insight consultant for general insurance at Defaqto, examines how the Covid-19 pandemic and price comparison websites have transformed travel insurance and explains why some providers are feeling the pressure of the Consumer Duty rules.
How to support insurance customers in vulnerable circumstances
The FCA’s review into how firms understand and respond to the needs of customers in vulnerable circumstances signals an important moment for the insurance industry. This article explains what insurance providers need to do to meet the FCA’s expectations.
Podcast: Construction theft - contractors' small tools and equipment
HSB's John Nicholls and Jamie Talbot explore the rising impact of small tools and equipment theft in the construction industry, how they affect construction customers' bottom line, and what preventative measures and industry best practices they can take or follow to mitigate the risk of theft.
How generative AI can catapult insurance into the future
This article explains how insurance companies that have traditionally been on the back foot can now surge ahead of technology-embracing banks by embracing generative artificial intelligence.
Transforming insurance: Strategic budgeting for a digital-first future
The insurance industry is at a pivotal moment where digital transformation is no longer a choice but a necessity. So, how do you decide what to prioritise in next year’s budget to accelerate your journey into a data-driven P&C insurance organisation? Read this content to find out more.
Our broken tribunal system isn’t fit for day-one employment rights
The Employment Rights Bill that has just been introduced is a landmark piece of legislation that sits at the heart of the new government’s agenda. This article sheds light on why a serious issue could undermine the very foundations of the proposed legislation and what it is intended to achieve.