Business Performance Management
385 whitepapers and resources
Business Performance Management
Broker training survey report
Brokerages of all sizes can reap the benefits of staff training. Based on the results of a recent Broker Training Survey, this report sheds light on how staff training, alongside improved employee benefits and wellbeing, can lead to a happier workforce, greater staff retention and business growth.
World InsurTech Report 2021
The World InsurTech Report 2021 from Capgemini and Efma explores the impact of exponential InsurTech growth and customer adoption on the insurance industry. Discover how insurers address this trend and should prepare for two scenarios we predict in the InsurTech era.
How insurers adapt to new insurance distribution channels
Digital tools have become the key to success for nearly all insurers and are more critical than ever for effective distribution. This blog focuses on the state of insurance distribution channels today, the emergence of digital solutions and how insurers can succeed with distribution channels.
AI at scale: Transforming insurance operations with Xtrakto.AI
Whole swathes of insurers’ business processes are ripe for reimagining. This content sheds light on how natural language processing (NLP) is proving its worth as the basis for data ingestion solutions that can arguably change the game for insurers and fundamentally transform insurance operations.
Spotlight: Better, faster decision-making
With insurance evolving at an unrivalled pace, the nature, frequency and severity of risk has changed. This spotlight focuses on how insurers can adapt quickly to this new environment by leveraging smart loop analytics to make ‘brilliant’ decisions.
Five essentials for delivering a modern claims experience
Today’s policyholder expects a fast, frictionless and transparent claims experience. How can insurers proactively engage policyholders and optimise claims workflows? This content focuses on five essentials for delivering a modern claims experience.
How to get intelligent automation-driven work transformation done
The question for insurers is now not what to automate, but how easy and how fast the benefits can be gained at scale. This blog looks at how a cloud automation strategy can help insurers to absorb intelligent automation’s potential quicker and gain a competitive edge as a result.
Shaping a future-ready insurance industry
From risk assessment and underwriting to distribution, pricing and claims – the entire insurance industry value chain is ripe for transformation. Download this infographic to find out how three organisations are shaping the future of their businesses with intelligent automation.
Factsheet: The challenges of insurer statements
The processing of insurer statements continues to rely heavily on manual processes on a monthly basis, causing a number of challenges around efficiency, accuracy and control. This content highlights eight common insurer statement challenges that insurance firms face on a monthly basis.
How insurer Old Mutual is moving the needle from efficiency to transformation with intelligent automation
In part two of Blue Prism’s interview with Old Mutual leaders, Tags Moodley and Kusheel Amritlall, they talk about moving through the Blue Prism waves of value towards business transformation, and their vision for the future insurance operating model.