BT
BT helping the insurance industry for over 30 years
BT has been providing solutions and services designed specifically to meet the complex needs of the industry for over 30 years. In doing so we’ve developed an in-depth knowledge of the issues and challenges facing insurers.
We understand the shifting requirements of the industry and can help you adopt agile technologies to suit.
We provide a wide variety of services from our global portfolio, covering over 170 countries and we specialise in delivering them in a secure and integrated manner.
Our network solutions can help the insurance sector adapt to the digital age. From our state-of-the-art multi-media contact centre solutions, incorporating web, chat, personalized video and self-service options, to insurance fraud prevention, cyber security and all things digital, BT understands the need to delivering value for money solutions – right first time.
All content by BT
Securing the digital enterprise: The cyber security journey - from denial to opportunity
Cyber crime is big business, and it’s becoming more of a threat every day. This whitepaper provides a practical guide to those organisations that are on their journey to use security as a business enabler as well as a useful checklist for those who are already on their journey.
Creating a network for the digital insurer: How insurers can achieve agility, efficiency and control within the network
The pace of digital disruption is putting tremendous pressure on many insurers' core networks. This whitepaper looks at strategies for insurers, exploring how the network needs to evolve to drive operational effectiveness, enable business change and support the needs of the digital insurer.
Leading from the front: CEO perspectives on business transformation in the digital age
BT commissioned the Economist Intelligence Unit to ask 400 CEOs globally how they are rising to the challenge of digital transformation. This report provides insights into what digital transformation means for leaders of multinational companies, key opportunities and obstacles to overcome.
Botman vs superagent: Man vs machine in the future of customer experience
Machines are getting smarter, so should we fear for our jobs? Download this whitepaper to find out how far machine-learning has come and how we can use it to make both our jobs, and customer experience, better.