Kofax from Lexmark
Kofax from Lexmark enables insurance companies to dramatically transform and simplify the business-critical First MileTM of customer engagement. Insurers can automatically capture, classify, extract and validate information through a touchless process, and then insert the information into their business processes.
The best-in-class Kofax platform manages all information, including paper forms and records, faxes, emails, texts, photos, web downloads, and more. Kofax empowers insurance carriers to manage information with unprecedented speed and accuracy-and harness it in new ways to drive growth and profitability.
With Kofax, insurers are seizing new opportunities to deliver outstanding customer service, highly efficient claims processing and greater business insight through business intelligence and analytics-all while meeting regulatory compliance.
Kofax solutions are ideal for the following types of insurance industry use cases:
• Customer onboarding
• Claims processing
• New business underwriting
• Customer engagement
Key Benefits:
• Increase Operational Efficiency
• Improve Customer Service
• Reduce Processing Costs
• Achieve Regulatory Compliance
• Understand the Value of Your Customer
All content by Kofax from Lexmark
Simplifying the first mile of insurance claims processing
This whitepaper covers generic challenges and options for process improvement in the insurance claims area. The paper looks at how insurers can smooth the process for policyholders and highlights five ways to improve the submission of claims documents.