Strategy
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Strategy
Defining humanised insurance technology
How can the insurance industry provide customer experiences that are empathetic and experiences that connect people with higher levels of engagement? This blog highlights how insurers can provide humanised insurance experiences through the use of humanised insurance technology.
Humanised experiences are the key
Humanised experiences. This guiding light is the only way insurance can successfully digitally transform to serve its purpose. This blog takes a look at our future through this lens.
Global consumer insurance insights 2023
Now in its second year, the Global consumer insurance insights survey gathered in-depth feedback from over 2,000 insurance consumers. Read this report for the latest insights into the preferences of insurance consumers and the strategic opportunities for insurers to improve engagement.
Tackling the complex challenges of commercial insurers
Commercial insurance is an information juggernaut. This white paper explores the unique challenges facing commercial insurers today – and outlines the ways in which Duck Creek solutions can turn those challenges into opportunities.
A conversation with ChatGPT on insurance use cases
As insurers continue to focus on providing more humanised experiences, generative AI technologies such as ChatGPT will likely play a role in the way that people, businesses, and insurers interact. To find out more, Duck Creek’s Rob Savitsky interviewed ChatGPT directly.
Unpacking ChatGPT & OpenAI with Bob Breynaert of Microsoft
Microsoft is a strategic partner and investor in OpenAI, the creator of ChatGPT and other AI models. In this podcast, Duck Creek’s Rob Savitsky and Scott Field chat with Bob Breynaert of Microsoft about how insurers can leverage ChatGPT and other OpenAI models to enhance customer experience.
Three ways to turn personalisation into a competitive advantage for your P&C insurance business
Insurers looking to defend their market positions will need to make the right moves to meet their customers’ growing expectations. This blog sheds light on the trends shaping the future of insurance personalisation and three ways insurers can turn personalisation into a competitive advantage.
Managing personal lines customer expectations
In this webinar, an expert panel discuss how the challenging economic landscape is impacting the personal lines market, the importance of trust and how insurers can adapt to meet the needs of policyholders in 2023.
Cost of living crisis - your questions answered
People are getting increasingly worried about the cost-of-living crisis. Certainly, a big part of worry is the ‘unknown’ and we want to help reduce that. In this article, ARAG’s partners at Vita Health Group tackle important questions about the cost-of-living crisis head on.
Aviva Risk Insights Report
Based on research with business leaders, Aviva's report is intended to provide the business community and brokers with insights on the risks and challenges that UK businesses are facing. This report also provides insight and risk management support on the current challenges faced.