Business Intelligence
153 whitepapers and resources
Business Intelligence
Embedding digital intelligence in operations
EXL partnered with Harvard Business Review Analytics Services to survey 800 global executives about why digital transformations fails. This report looks at how organisations can design an effective digital transformation strategy, whilst skilfully embedding digital intelligence into operations.
Curing consumer scepticism with technology and education: Why motor insurance providers must make better use of data to demonstrate value and reward loyalty
This research report demonstrates that there are opportunities for motor insurance providers to safeguard and grow market share by using technology to improve pricing accuracy and competitiveness; and to appeal to consumers’ expectations that any loyalty they show to a provider should be recognised.
Infographic: Key data on insurance customers' attitudes to cyber security
Find out the key data on your customers' attitudes towards cyber security to help identify a transparent and effective strategy to retain confidence and trust in your brand.
European insurance - Key facts
This is Insurance Europe's annual Key Facts publication, which includes data on the European insurance industry for 2018. Topics covered: European insurance in the world; European premiums, claims and benefits paid; insurers’ investment portfolio; companies and employees; distribution channels.
Infographic: Personal motor - The future of contributory data
90% of personal motor insurers using contributory databases find them either very useful or extremely useful and feel contributory databases could be better used. Based on research conducted by LexisNexis, this infographic illustrates the views of personal motor insurers towards contributory data.
The power of renewables
Renewable energy sources are becoming more widely used within the UK and so there's a need to address what insurance is required for the installations. In this white paper, we evaluate four types of renewable power and peer into what might lie in the future for renewable energy generation.
What will the personal lines insurer of the future look like?
Post, in association with Fujitsu, invited 11 industry experts to discuss what the personal lines insurer of the future might look like, and how the relationship between consumer and insurer may change. Download this article for a summary of the roundtable discussion.
Greeting your customers before they arrive: Strategies for a successful digital customer experience transformation
This whitepaper explores how organisations can successfully transform their customer experience using a bespoke blend of customer intelligence, dynamic analytics, artificial intelligence, automation and other digital tools.
Harnessing consumer data in the motor insurance market
When it’s time to buy motor insurance, consumers are shopping around more than ever before. Based on the results of LexisNexis Risk Solutions’ research, this infographic provides a snapshot of the key findings and the opportunities available for motor insurance providers to stand out from the pack.
Home insurance: Application acceleration - Prefill and automation
How do homeowners feel about their data being used by insurance providers for the purpose of prefilling application forms when applying for cover? This report sheds light on the findings from LexisNexis Risk Solutions’ survey and insurers’ views on the use of prefill and contributory databases.