Business Management
2103 whitepapers and resources
Business Management - White papers related to Business Management
Disruptive influences: Technology, politics and change in the financial sector
This report looks at the new risks emerging from the new wave of digital change and what challenges this presents for public policy regulation and wider society.
Insurance and customer communications management: Give consumers what they want
This paper explores the significant shift in consumer communication expectations, the traditional hurdles that insurers face and how these can be overcome with a broad CCM vision based on practical, achievable business goals.
Keeping pace with the modern customer
Enlightened customers demand ease, speed and consistency no matter how they choose to connect with companies. This whitepaper focuses on why businesses need to embrace the speed and agility of today’s consumer or risk alienating their most critical stakeholders.
Expertise from A-Z: Taking stock of the year so far
Six months into 2016, what have been the highs and lows for the insurance industry – and what does the rest of the year have in store? Download this article to find out more.
How business rule automation helps insurers deal with digital disruption
Digital disruption is creating big challenges for insurers and the need to streamline high-stakes decisions, combined with low industry margins, makes technology massively important. This whitepaper studies how business rule automation helps insurers deal with digital disruption.
Future proofing broking: The views of the next and current generation of brokers
The word most often used to describe brokers is ‘resilience’ - but being able to stand firm in a fast moving market is not enough. Based on input from rising stars and senior brokers, this whitepaper provides some clear-cut guidance as to how the broking industry can flourish into the future.
Insurance industry collaboration 2020: A look ahead
What will be the best way for insurers to collaborate in the year 2020? In this future-oriented report set in 2020, we discuss how an insurance company, NSEW, uses a Five Pillar Framework to manage every collaboration session.
Research state of the risk management nation: External influences
In the second part of the research, risk managers tell Michèle Bacchus their thoughts about regulation, brokers, and consolidation.
Research state of the risk management nation: Relationships
For Post’s second research project of 2016, Michèle Bacchus asks 15 senior and junior risk managers for their views on insurers, brokers, regulation and what they would like the future of the sector to look like.
The business case for Enterprise Content Management
ECM is providing insurers with the means to take control, creating workflows that integrate multiple content sources, whilst enhancing data security and compliance. This whitepaper focuses on how organisations can leverage ECM to achieve positive outcomes.