Business Management
2103 whitepapers and resources
Business Management - White papers related to Business Management
Lloyd's and the London Market: Deepening the talent pool
The second part of the research asks what diversity means to Lloyd’s and the London Market and how can it attract young talent and people from outside the profession into insurance.
ABI guide to resistant and resilient repair after flood
If you or your clients have suffered a flood you will know how devastating and distressing it is. This guide provides advice on flood resistant measures, how to minimise the impact of flooding and the value of resilient repair products.
The customer journey for insurance claimants
Making a claim against an insurance policy is a moment of truth for consumers. This whitepaper looks at the different stages of the claims process from the perspective of policyholders, common pain points and how insurers can smooth the claimant’s journey during four critical stages.
Video: In Focus - What risks do your construction clients face?
In this video, Jonathan Smith, head of commercial SME solutions and schemes at Aviva examines what brokers need to know about risk management in construction.
Video: Introducing cyber cover
As digital technologies accelerate, so do cyber risks. From hacking and malicious attacks to stolen laptops and data, cyber criminals attack indiscriminately. This video provides an overview of Aviva's cyber cover.
Leveraging the power of the Internet of Things
Digital business models based on IoT technologies are creating both disruption and opportunity for enterprises. This StrategicRisk News Analysis reveals how companies can develop the capabilities, technology operating model and alliances to succeed.
Success with content marketing campaigns: Nine rules for effective sales follow up
Is the insurance industry doing enough to use content marketing as a way to demonstrate thought leadership and create effective sales leads? This whitepaper highlights three success factors for content based lead generation and top tips for successful selling.
Marine cargo: Sailing towards a brighter future
Marine cargo is a niche area but one where the right brokers can truly succeed. But how has the sector developed and what changes are in store in future? Download this article to find out more.
The power of integrated content and process management for insurers in the digital era
In the digital era, the sources, types, and volumes of data are increasing exponentially, creating both new opportunities and new challenges for insurers. This whitepaper highlights the power of integrated content and process management for insurers seeking a competitive advantage.
Prepare your business for supply chain disruption
This FM Global Touchpoints article explores the four factors of supply chain resilience – flexibility, transparency, ethics and robustness – and shows how CFOs can apply best practices to protect their organizations against disruption.