Business Management
2103 whitepapers and resources
Business Management - White papers related to Business Management
Top 100 UK insurers: AM Best commentary
How have the top 100 insurers fared over the past year? What have been the highs and lows faced by the market? This article sheds light on the effect of strong competition and unfavourable claims trends upon UK insurers.
How insurers can invest in big data analytics to improve decision making
Big data and advanced analytics have begun to yield big payoffs for a few insurance companies and insurers globally plan to spend more on it over the next three to five years. This article highlights how big data can improve decisions in three key areas.
Calling on procurement to add more value to insurance claims management
Given the low priority assigned to claims handling in the past, many insurers face a capabilities gap, with under two-thirds of claims fully transparent to insurers’ own staff. This paper highlights how a broader, more strategic approach to claims procurement allows insurers to make improvements.
Are travel insurers keeping pace with global terrorism?
Some 15 years on from the catastrophic events of 9/11, Post examines whether the travel insurance market has kept up with the changing nature of international terrorism and whether insurers are doing enough to protect travellers going abroad.
Insurance risk study: Global risk, profitability and growth metrics
This is a companion volume to Global insurance market opportunities that includes the industry's leading set of risk parameters for modelling and benchmarking underwriting risk and global profitability.
Video: SME underinsurance with Harriet Conway
In this video, Allianz' SME customer experience manager Harriet Conway discusses how insurers can better serve the needs of their SME customers.
Expertise from A-Z - Underinsurance: Protecting customer outcomes
With 5.4 million SMEs in the UK, more can be done to enhance the claims service they receive? This article highlights how insurers can use data to better inform brokers and their SME clients about whether they have the relevant levels of coverage in place to improve the claims experience.
A guide to underinsurance for Aviva private clients
What is underinsurance and how does it impact you? In this guide we’ll detail this frequently overlooked issue and how you can take steps to avoid it becoming an issue in your life.
Insurance risk study: Global market opportunities - riding the innovation wave
This report studies the current risk environment as well as the ability and willingness of insurers and capital providers to address the risks we face today. This edition pays greater attention to the forces of innovation and disruption that now confront the industry.
Expertise from A-Z - Underinsurance: Fixing the SME market
The FCA’s thematic review into the handling of insurance claims for SMEs published more than year ago, concluded that SMEs are underinsured and their claims experience is unsatisfactory. Has anything changed in the SME sector since the FCA’s thematic review? And if not, why not?