Business Management
2103 whitepapers and resources
Business Management - White papers related to Business Management
Spotlight claims assistance: Ignore at your peril
Dissatisfaction over clarity during the claims process has been highlighted by the recent Financial Conduct Authority review. What can the industry do to make the system work better? Download this article to find out more.
What are free helplines really worth?
By providing value-added services to customers, brokers can offer valuable guidance and support at no extra cost, whilst improving business retention. This guide explains how brokers can demonstrate the worth of value-added services to small and medium-sized businesses.
Guide to selling accident and business travel cover
Personal accident and business travel (PA&BT) delivers vital business interruption protection and helps customers meet their legal obligations. This article explains why personal accident and business travel cover should be viewed as an essential cover for businesses of all shapes and sizes.
Preventing fires at retail units
Tenanted retail units, commonly found in shopping centres, pose a number of unique risk management challenges. This interactive infographic highlights how brokers can help their real estate customers to better manage fire hazards at their premises.
Spotlight claims assistance: Providing claims support
For SMEs, the delays inherent in complex claims can mean coming perilously close to insolvency. What can brokers do to support them through the process? Download’s Post’s spotlight edition to find out more.
Seven takeaways from a discussion with London market technology experts on digital/cultural transformation
Insurance Post recently hosted a roundtable event in association with CSC where technologists discussed the importance of aligning digital transformation with digital change. Produced by Insurance Post’s content director Jonathan Swift, this blog post highlights seven takeaways from the discussion.
An interactive guide to escape of water risk
Escape of water is one of the biggest risks faced by property owners, and brokers should be aware of this challenge for their personal lines customers. This interactive guide looks at how your customers can help reduce escape of water incidents and minimise damage and disruption.
Infographic: Today's perceptions of driverless cars and the effect on tomorrow's insurers
This infographic illustrates UK motorists’ mixed attitudes towards driverless cars, perceived benefits and perceived drawbacks. Topics covered: safety benefits; pricing; concerns with using driverless cars in difficult weather conditions; preparing for a different insurance future.
Five ways to connect more deeply with insurance policyholders
This whitepaper focuses on five ways insurers can connect more deeply with policyholders to encourage loyalty and spur long-term growth.
From insurance agent to trusted advisor: How to cultivate customer loyalty
This e-book explores how insurance companies can empower their agents to move beyond day-to-day tasks, develop lifelong customer relationships, and ultimately become trusted advisors.