Case study: Swiss insurer, Basler Versicherungen, augments core operations with data transformation

Dedicated to delivering superior customer service and innovative products, Basler Versicherungen wanted to replace its numerous legacy systems with modern core systems that could support its goals. System changes were difficult to make, and business users complained that they couldn't update products due to the constraints of the legacy policy systems.

At the same time, Basler also recognised that modern core systems create a large proportion of the business-critical data, so the company wanted to ensure that this data would be shared efficiently with its downstream systems such as its enterprise data warehouse (EDW) and General Ledger. It also wanted to ensure that policy data from its legacy systems could be easily migrated to the new policy system to reduce operating costs.

After looking at systems from more than 20 different vendors, Basler chose Guidewire's solutions: PolicyCenter for underwriting and policy administration; BillingCenter to support its commission and billing operations, DataHub for data migration and management; plus Rating Management and Client Data Management.

Download this case study to find out how Basler used Guidewire DataHub to:
• Improve business insight from data.
• Enhance data transparency.
• Reflect legacy reality in its new system.
• Reduce costs.