Being a world leader in analytics, SAS empower leading organisations globally to transform their customers’ experiences. SAS enable insurers to provide more relevant content at every touchpoint to millions of customers’ journeys, improving customer experience every step of the way. Since 1976, SAS has been giving customers around the world THE POWER TO KNOW®.
Insurance companies have a long history of using analytics, but the advent of artificial intelligence (AI) has taken this to a new level. Based on research conducted by SAS, this whitepaper studies what the future will look like for insurance, as AI becomes more ubiquitous.
Coming into force in 2021, IFRS 17 will change how insurance liabilities are valued and profit is recognised, providing more transparent and consistent financial reporting across the insurance industry. This whitepaper sheds light on what insurers need to know about the new international standard.
Customer behaviour is changing and insurers must adapt to the new realities by building centralised customer decision hubs. This whitepaper highlights why the industry’s ability to move to real-time decision-making across all major processes holds the key to future success.
Unfortunately, few insurers have a good understanding of customer behavior across multiple claims. This article sheds light on how SAS Social Network Analysis helps insurers detect and prevent organised claims fraud by analysing activities and relationships at a network dimension.
Less than one in ten insurers have improved their fraud detection rate by more than 10% year-on-year, yet 68% have a dedicated investigation unit or a team that operates across departments. This infographic illustrates why smart systems are needed to improve fraud detection rates.
In the following Q&A, Roberto Benassi, Poste Assicura’s portfolio and claims supervisor, shares his insights about preventing insurance fraud and his experience with the SAS® Fraud Framework for Insurance.
One of the main problems with prevailing approaches to insurance fraud detection is the large volume of false positives they generate. This report focuses on how insurers can leverage the benefits from the latest breed of advanced analytics solutions to achieve a holistic approach to fraud.
Combatting insurance claims fraud: How to recognise and reduce opportunistic and organised claims fraud
Insurance companies should consider the possibility that 10 percent to 20 percent of all claims may be fraudulent. The impact is enormous. This whitepaper discusses the many techniques and tools available to insurance companies for combating insurance fraud.
SAS undertook a Europe-wide online survey inviting insurers to participate in order to discover their maturity level in fighting fraud. This report sheds light on the key findings from the research study and provides insights into insurers' fraud prevention and detection strategies.
The use of advanced, high performance analytics capabilities and the potential they have to augment and enrich customer insights, financial management, risk assessment, and day-to-day operations mean that analytics is fast becoming THE competitive battleground for insurers.