Pegasystems
Pega delivers innovative software that crushes business complexity. From maximizing customer lifetime value to streamlining service to boosting efficiency, we help the world’s leading brands solve problems fast and transform for tomorrow. Pega clients make better decisions and get work done with real-time AI and intelligent automation. And, since 1983, we’ve built our scalable architecture and low-code platform to stay ahead of rapid change. Our solutions save people time, so our clients’ employees and customers can get back to what matters most.
All content by Pegasystems
The future of work: New perspectives on disruption & transformation
Technology has changed the way we work – but by how much? Pega surveyed over 3,000 senior business leaders to find out. Download this report to learn how organisations are adapting for the future.
Achieving digital customer service transformation
Read this whitepaper to learn how to rethink service in the digital era and transform your approach to achieve proactive service and deliver seamless experiences for your customers.
Creating customer-centric service with AI and automation
The truth is that many organisations, in their attempt to become more customer-centric, have actually become channel-centric. Read this white paper to find out how your business can turn rhetoric into reality by using automation to put customers first.
Six steps to simplifying service
With an ever-increasing number of channels available and rapidly shifting customer expectations, achieving frictionless service isn’t easy. This guide provides six key steps for simplifying service experiences.
Four of the most demanding challenges facing the insurance sector right now and how to tackle them
This eBook looks at four of the most demanding challenges facing the insurance sector right now and how to tackle them.
Why should insurance carriers care about the digital revolution?
How does an insurance carrier successfully become a digital enterprise? In this eBook, Eric Deitert explores the effects of digitisation on an insurer’s relationship with its customers, and how to leverage key digital technology to cross the digital divide.
Case study: Claims adjustments with Pega Robotic Automation
This case study focuses on how a prominent health insurer in the United States implemented robotic automation in order to transform its claims processes. The case study highlights the key business challenges that needed to be overcome and the benefits achieved following automation.
Artificial Intelligence (AI) in insurance - Optimising relationships and results
This whitepaper delivers a comprehensive overview on how Artificial intelligence is fundamentally changing the business of insurance. The whitepaper studies how AI is turning data into insights to enable insurers to improve marketing, sales, customer service and underwriting.