Insurance Post
Insurance Post has, since 1840, been delivering business-critical information for the general insurance market. Considered essential reading by senior managers in the sector, Insurance Post’s strength lies in the breadth and depth of its coverage across insurance, broking, claims, technology and risk management.
All content by Insurance Post
Insurance’s problem with a shrinking pool of arbitrators
This article explores the practicalities of, and difficulties in, finding a competent impartial tribunal of arbitrators to determine insurance and reinsurance disputes.
What happens now on the OIC landscape post-Rabot?
After the Supreme Court rejected the insurer-led appeal against its decision on the first two cases of mixed-injury claims involving both whiplash and non-whiplash injuries, the Association of Consumer Support Organisations’ director Matthew Maxwell Scott asks: What's next?
Why cyber insurers need to take a quantum leap
The rise of quantum computers presents a challenge unlike any the cyber insurance industry has faced before. This article sheds light on the implications for cyber insurers and their customers.
Why AI won’t fully replace the human touch in insurance
Although AI will play a pivotal part in modernising cumbersome, legacy insurance practices, one thing it won’t fully replace is the human touch. This article highlights why a combination of AI technology and the human touch can redefine customer success within the insurance market.
How insurers can up their claims game
The often glib promises about speedy, hassle-free claims settlement could be catching up with the industry, as the FCA starts to ask serious questions about the promises being made, and the failures to live up to customer expectations. This article explores how insurers can up their claims game.
Unforeseen impact of generative AI on insurance
AI holds huge potential and is proliferating fast. However, little is known about how these mathematical neuron-based deep learning models really work. This article sheds light on why labelling everything as generative AI is confusing at best, and at worst could be a very dangerous mistake.
How Covid changed travel insurance laid bare
Anna-Marie Duthie, insight consultant for general insurance at Defaqto, examines how the Covid-19 pandemic and price comparison websites have transformed travel insurance and explains why some providers are feeling the pressure of the Consumer Duty rules.
Overcoming the challenge of insuring self-driving vehicles
In May 2024 the Automated Vehicles Bill was passed to outline a legal framework for the use of self-driving cars. This article explains how the Automated Vehicles Bill could help ensure insurers have access to the data needed to insure self-driving vehicles.
Understanding flood resilience – one garden and brick at a time
One in four houses are at risk of flooding yet small changes to our homes and gardens can reduce this risk. This article highlights how the insurance industry can help make the world more resilient to climate change by being more innovative in how it inspires adapting homes and gardens.
CII Broking Community’s Patel on insurance’s war for talent
The UK insurance market is the fourth largest in the world and the largest in Europe. Employing more than 300,000 people, it is considered a global hub for expertise. This article explores why the industry needs to go above and beyond remuneration to attract talent.